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DataGames Gamification Platform – Why There are No Setup Costs (Ironman functions best when all its body parts are integrated seamlessly)

Technology has influenced every aspect of human life, right from the way people connect to the way they shop. Not just human lifestyle, technological developments have significantly changed the way businesses are done. It has brought automation, efficiency, pace and reliability in business process. Until few decades back, applications like CRM, SCM, ERP and others were unheard of. But today, these have become products to manage critical areas of your business and contribute to the growth of the company. Customer Relationship Management (CRM) applications manage the interaction of a company with its current and future customers. Though CRM is important for all industries, it is highly essential for service-based industries like call centres. With the cut-throat competition in the service industry, every business is striving to protect its existing customer base while trying to gain new customers. To meet their business objectives, businesses are not leaving any efforts in keeping their customers satisfied, and building a better customer relationship.

 

We consider clients technology landscape as different body parts of Ironman and we believe Ironman performs better when he has all his parts working together seamlessly.

CRM applications have proved to be beneficial for service industries, and businesses are spending significant amount of money in adopting these CRM applications. Also, there are costs involved in implementing these applications and customizing them to meet the requirements of a particular business. But, problem arises when an organization is using multiple CRM applications to manage different aspects of a business. Integration of these CRM applications is challenging and organizations face several problems in the process. Statistics reveal that organizations spend an average of $5 billion a year in acquiring different CRM applications for their business and integrating them with other CRM applications.  This cost is not easily sustainable for all organisations, especially small and medium size businesses.

While designing DataGames applications, the objective was to ensure that there are no extra costs involved in integrating these applications with existing CRM ecosystem of an organization. When a business adopts DataGames enterprise gamification platform, it should be able to easily utilize this platform to improve employee engagement, motivation and performance. So, when a business plans to integrate enterprise gaming into their business with DataGames, it does not need to worry whether it will work smoothly with the other applications or not. So, DataGames applications were developed as plug and play solutions, a unique feature for gamification platform. DataGames applications come with pre-build connectors that readily connect to an existing CRM application of the business. There are already connectors for 95 applications and more connectors are being developed. DataGames applications have connectors for –

  • CRM solutions like SalesForce, SAP, Oracle on Demand and others
  • Collaboration tools like Jive, Yammer, SharePoint Online, Hootsite and others
  • Learning tools like Oracle iLearning

These connectors readily connect to existing CRM applications, no matter whether they are on cloud or on premises.    

DataGames gamification platform is designed to ensure that it helps businesses in achieving their goals behind adopting these applications. Keeping employees motivated and engaged is a challenge for organizations, and DataGames is committed to enable businesses overcome these challenges without any added setup costs.

Tuesday, 02 December 2014 09:13

How Hans saved his Sister? Gaming at its best

Written by

There has been lot of debate regarding the amount of time children are spending on video games now-a-days. But, do games have only negative influence on the children? Of, course not! The incident Hans Olsen using his knowledge from MMO World of Warcraft to encounter wild moose is a real life example of the same. For those who are not aware of the incident, a 12 year old Norwegian boy Hans Jorgen Olsen was trespassing into moose territory in a forest with his sister. On their way, they encountered a wild moose and the moose attempted to attack Hans and his sister. When the moose attacked them, Hans started to ‘taunt’ and provoke the moose so that the moose moves away from his sister and she can run to safety. Then, he simply dropped on the ground and played ‘dead’. The moose lost interest and simply walked away from him and when the wild moose was out of sight, Hans ran back home. When asked on how he got the idea of dealing with wild moose, Hans described that these are the tricks he learnt while playing MMO World of Warcraft. In the game, the player can make their enemies focus on them instead of less-armored teammates by ‘taunting’ the enemy. Even ‘feigning’ death was a skill he had learnt while playing the game. This game-inspired survival has indeed surprised critics and revealed the fact that gaming can teach values and life-saving skills too.


 

 

 “Gaming is only for fun and entertainment!’’ Well, this thought was completely valid until two decades back. But today, gaming is not limited to entertainment, and though it sounds surprising, gamification has become an important educational and business tool. It has not only given a new dimension to education, it has also become an integral part of business marketing and operations. Gamification opens a whole world of opportunities for businesses to develop effective and creative work environment. Enterprise gamification is an emerging concept that is being used by business to motivate and engage workers with these new-age business applications. Enterprise gamification allows partners, employees and customers to communicate and interact with systems, processes and business applications.

Gamification platform in business is not about ‘gamifying’ the process, it involves using game design elements to teach lessons, engage and motivate employees. Gamification is not limited to badges and rewards, the concept and its tools have broader and deeper objectives. In industries like Call Center, the rate of attrition is very high and call centers face losses due to lack of motivation of its employees. In these scenarios, innovating business processes with gamification can give amazing results. Gamification can increase motivation and engagement in employees while fostering feeling of competition and self-perception. With gamification, call centers can design strategies for reward system and encourage employees to participate as much as possible. When integrated properly, gamification can act as motivation engine for employees; an engine that rewards them on their actions and also encourages them to outperform themselves each time.

Better communication, efficient flow of ideas and quicker adoption, businesses should go ahead and make the most of gamification in their business!



Monday, 01 December 2014 06:14

Improve sales using gamification

Written by

The DataGames Kepler Solution supports your sales goals


Gartner states that on average an organization can account for 10% in lost revenue per year as a result of poor sales performance management.


  • Question: Have you invested in sales and service technology, but still find that employee and customer engagement are not contributing to better business results?

 

  • Question: Are you finding that participation, engagement, motivation of employees and the behaviours they display within your organization are not matching or supporting key performance indicators?

 

  • Question: Is the lack of adaptation of social tools and change initiatives within your organization leaving behind wasted investment?

 

 

Gamification can help you with these issues and many more, by focusing on behaviour management through improved motivation and engagement.


 

THE RESULTS


 


 
 
 

Leveraging gaming dynamics, our solution provides graphically rich performance dashboards to Individuals, Team Managers, Product / Sales / Retail Managers, allowing you to manage real time performance.

DataGames Gamification Platform – Why There are No Setup Costs (Ironman functions best when all its body parts are integrated seamlessly)

Technology has influenced every aspect of human life, right from the way people connect to the way they shop. Not just human lifestyle, technological developments have significantly changed the way businesses are done. It has brought automation, efficiency, pace and reliability in business process. Until few decades back, applications like CRM, SCM, ERP and others were unheard of. But today, these have become products to manage critical areas of your business and contribute to the growth of the company. Customer Relationship Management (CRM) applications manage the interaction of a company with its current and future customers. Though CRM is important for all industries, it is highly essential for service-based industries like call centres. With the cut-throat competition in the service industry, every business is striving to protect its existing customer base while trying to gain new customers. To meet their business objectives, businesses are not leaving any efforts in keeping their customers satisfied, and building a better customer relationship.

 

We consider clients technology landscape as different body parts of Ironman and we believe Ironman performs better when he has all his parts working together seamlessly.

CRM applications have proved to be beneficial for service industries, and businesses are spending significant amount of money in adopting these CRM applications. Also, there are costs involved in implementing these applications and customizing them to meet the requirements of a particular business. But, problem arises when an organization is using multiple CRM applications to manage different aspects of a business. Integration of these CRM applications is challenging and organizations face several problems in the process. Statistics reveal that organizations spend an average of $5 billion a year in acquiring different CRM applications for their business and integrating them with other CRM applications.  This cost is not easily sustainable for all organisations, especially small and medium size businesses.

While designing DataGames applications, the objective was to ensure that there are no extra costs involved in integrating these applications with existing CRM ecosystem of an organization. When a business adopts DataGames enterprise gamification platform, it should be able to easily utilize this platform to improve employee engagement, motivation and performance. So, when a business plans to integrate enterprise gaming into their business with DataGames, it does not need to worry whether it will work smoothly with the other applications or not. So, DataGames applications were developed as plug and play solutions, a unique feature for gamification platform. DataGames applications come with pre-build connectors that readily connect to an existing CRM application of the business. There are already connectors for 95 applications and more connectors are being developed. DataGames applications have connectors for –

  • CRM solutions like SalesForce, SAP, Oracle on Demand and others
  • Collaboration tools like Jive, Yammer, SharePoint Online, Hootsite and others
  • Learning tools like Oracle iLearning

These connectors readily connect to existing CRM applications, no matter whether they are on cloud or on premises.    

DataGames gamification platform is designed to ensure that it helps businesses in achieving their goals behind adopting these applications. Keeping employees motivated and engaged is a challenge for organizations, and DataGames is committed to enable businesses overcome these challenges without any added setup costs.

Tuesday, 02 December 2014 09:13

How Hans saved his Sister? Gaming at its best

Written by

There has been lot of debate regarding the amount of time children are spending on video games now-a-days. But, do games have only negative influence on the children? Of, course not! The incident Hans Olsen using his knowledge from MMO World of Warcraft to encounter wild moose is a real life example of the same. For those who are not aware of the incident, a 12 year old Norwegian boy Hans Jorgen Olsen was trespassing into moose territory in a forest with his sister. On their way, they encountered a wild moose and the moose attempted to attack Hans and his sister. When the moose attacked them, Hans started to ‘taunt’ and provoke the moose so that the moose moves away from his sister and she can run to safety. Then, he simply dropped on the ground and played ‘dead’. The moose lost interest and simply walked away from him and when the wild moose was out of sight, Hans ran back home. When asked on how he got the idea of dealing with wild moose, Hans described that these are the tricks he learnt while playing MMO World of Warcraft. In the game, the player can make their enemies focus on them instead of less-armored teammates by ‘taunting’ the enemy. Even ‘feigning’ death was a skill he had learnt while playing the game. This game-inspired survival has indeed surprised critics and revealed the fact that gaming can teach values and life-saving skills too.


 

 

 “Gaming is only for fun and entertainment!’’ Well, this thought was completely valid until two decades back. But today, gaming is not limited to entertainment, and though it sounds surprising, gamification has become an important educational and business tool. It has not only given a new dimension to education, it has also become an integral part of business marketing and operations. Gamification opens a whole world of opportunities for businesses to develop effective and creative work environment. Enterprise gamification is an emerging concept that is being used by business to motivate and engage workers with these new-age business applications. Enterprise gamification allows partners, employees and customers to communicate and interact with systems, processes and business applications.

Gamification platform in business is not about ‘gamifying’ the process, it involves using game design elements to teach lessons, engage and motivate employees. Gamification is not limited to badges and rewards, the concept and its tools have broader and deeper objectives. In industries like Call Center, the rate of attrition is very high and call centers face losses due to lack of motivation of its employees. In these scenarios, innovating business processes with gamification can give amazing results. Gamification can increase motivation and engagement in employees while fostering feeling of competition and self-perception. With gamification, call centers can design strategies for reward system and encourage employees to participate as much as possible. When integrated properly, gamification can act as motivation engine for employees; an engine that rewards them on their actions and also encourages them to outperform themselves each time.

Better communication, efficient flow of ideas and quicker adoption, businesses should go ahead and make the most of gamification in their business!



Monday, 01 December 2014 06:14

Improve sales using gamification

Written by

The DataGames Kepler Solution supports your sales goals


Gartner states that on average an organization can account for 10% in lost revenue per year as a result of poor sales performance management.


  • Question: Have you invested in sales and service technology, but still find that employee and customer engagement are not contributing to better business results?

 

  • Question: Are you finding that participation, engagement, motivation of employees and the behaviours they display within your organization are not matching or supporting key performance indicators?

 

  • Question: Is the lack of adaptation of social tools and change initiatives within your organization leaving behind wasted investment?

 

 

Gamification can help you with these issues and many more, by focusing on behaviour management through improved motivation and engagement.


 

THE RESULTS


 


 
 
 

Leveraging gaming dynamics, our solution provides graphically rich performance dashboards to Individuals, Team Managers, Product / Sales / Retail Managers, allowing you to manage real time performance.

DataGames Gamification Platform – Why There are No Setup Costs (Ironman functions best when all its body parts are integrated seamlessly)

Technology has influenced every aspect of human life, right from the way people connect to the way they shop. Not just human lifestyle, technological developments have significantly changed the way businesses are done. It has brought automation, efficiency, pace and reliability in business process. Until few decades back, applications like CRM, SCM, ERP and others were unheard of. But today, these have become products to manage critical areas of your business and contribute to the growth of the company. Customer Relationship Management (CRM) applications manage the interaction of a company with its current and future customers. Though CRM is important for all industries, it is highly essential for service-based industries like call centres. With the cut-throat competition in the service industry, every business is striving to protect its existing customer base while trying to gain new customers. To meet their business objectives, businesses are not leaving any efforts in keeping their customers satisfied, and building a better customer relationship.

 

We consider clients technology landscape as different body parts of Ironman and we believe Ironman performs better when he has all his parts working together seamlessly.

CRM applications have proved to be beneficial for service industries, and businesses are spending significant amount of money in adopting these CRM applications. Also, there are costs involved in implementing these applications and customizing them to meet the requirements of a particular business. But, problem arises when an organization is using multiple CRM applications to manage different aspects of a business. Integration of these CRM applications is challenging and organizations face several problems in the process. Statistics reveal that organizations spend an average of $5 billion a year in acquiring different CRM applications for their business and integrating them with other CRM applications.  This cost is not easily sustainable for all organisations, especially small and medium size businesses.

While designing DataGames applications, the objective was to ensure that there are no extra costs involved in integrating these applications with existing CRM ecosystem of an organization. When a business adopts DataGames enterprise gamification platform, it should be able to easily utilize this platform to improve employee engagement, motivation and performance. So, when a business plans to integrate enterprise gaming into their business with DataGames, it does not need to worry whether it will work smoothly with the other applications or not. So, DataGames applications were developed as plug and play solutions, a unique feature for gamification platform. DataGames applications come with pre-build connectors that readily connect to an existing CRM application of the business. There are already connectors for 95 applications and more connectors are being developed. DataGames applications have connectors for –

  • CRM solutions like SalesForce, SAP, Oracle on Demand and others
  • Collaboration tools like Jive, Yammer, SharePoint Online, Hootsite and others
  • Learning tools like Oracle iLearning

These connectors readily connect to existing CRM applications, no matter whether they are on cloud or on premises.    

DataGames gamification platform is designed to ensure that it helps businesses in achieving their goals behind adopting these applications. Keeping employees motivated and engaged is a challenge for organizations, and DataGames is committed to enable businesses overcome these challenges without any added setup costs.

Tuesday, 02 December 2014 09:13

How Hans saved his Sister? Gaming at its best

Written by

There has been lot of debate regarding the amount of time children are spending on video games now-a-days. But, do games have only negative influence on the children? Of, course not! The incident Hans Olsen using his knowledge from MMO World of Warcraft to encounter wild moose is a real life example of the same. For those who are not aware of the incident, a 12 year old Norwegian boy Hans Jorgen Olsen was trespassing into moose territory in a forest with his sister. On their way, they encountered a wild moose and the moose attempted to attack Hans and his sister. When the moose attacked them, Hans started to ‘taunt’ and provoke the moose so that the moose moves away from his sister and she can run to safety. Then, he simply dropped on the ground and played ‘dead’. The moose lost interest and simply walked away from him and when the wild moose was out of sight, Hans ran back home. When asked on how he got the idea of dealing with wild moose, Hans described that these are the tricks he learnt while playing MMO World of Warcraft. In the game, the player can make their enemies focus on them instead of less-armored teammates by ‘taunting’ the enemy. Even ‘feigning’ death was a skill he had learnt while playing the game. This game-inspired survival has indeed surprised critics and revealed the fact that gaming can teach values and life-saving skills too.


 

 

 “Gaming is only for fun and entertainment!’’ Well, this thought was completely valid until two decades back. But today, gaming is not limited to entertainment, and though it sounds surprising, gamification has become an important educational and business tool. It has not only given a new dimension to education, it has also become an integral part of business marketing and operations. Gamification opens a whole world of opportunities for businesses to develop effective and creative work environment. Enterprise gamification is an emerging concept that is being used by business to motivate and engage workers with these new-age business applications. Enterprise gamification allows partners, employees and customers to communicate and interact with systems, processes and business applications.

Gamification platform in business is not about ‘gamifying’ the process, it involves using game design elements to teach lessons, engage and motivate employees. Gamification is not limited to badges and rewards, the concept and its tools have broader and deeper objectives. In industries like Call Center, the rate of attrition is very high and call centers face losses due to lack of motivation of its employees. In these scenarios, innovating business processes with gamification can give amazing results. Gamification can increase motivation and engagement in employees while fostering feeling of competition and self-perception. With gamification, call centers can design strategies for reward system and encourage employees to participate as much as possible. When integrated properly, gamification can act as motivation engine for employees; an engine that rewards them on their actions and also encourages them to outperform themselves each time.

Better communication, efficient flow of ideas and quicker adoption, businesses should go ahead and make the most of gamification in their business!



Monday, 01 December 2014 06:14

Improve sales using gamification

Written by

The DataGames Kepler Solution supports your sales goals


Gartner states that on average an organization can account for 10% in lost revenue per year as a result of poor sales performance management.


  • Question: Have you invested in sales and service technology, but still find that employee and customer engagement are not contributing to better business results?

 

  • Question: Are you finding that participation, engagement, motivation of employees and the behaviours they display within your organization are not matching or supporting key performance indicators?

 

  • Question: Is the lack of adaptation of social tools and change initiatives within your organization leaving behind wasted investment?

 

 

Gamification can help you with these issues and many more, by focusing on behaviour management through improved motivation and engagement.


 

THE RESULTS


 


 
 
 

Leveraging gaming dynamics, our solution provides graphically rich performance dashboards to Individuals, Team Managers, Product / Sales / Retail Managers, allowing you to manage real time performance.